What Should I Look For In A Moving Company?

There are three major factors to check when hiring a San Antonio Moving Company. You want to make sure they are licensed, bonded and insured. Just because someone has a truck or trailer doesn't necessarily make them a mover. Many times these "companies" do not have the proper credentials or insurance. If something happens to your possessions, they will not have the adequate insurance to pay for any damage claims. If they do not have the proper registrations and licenses, they are operating illegally. If there is damage to your possessions, the process to claim on them becomes difficult if not impossible. You want to make sure that when you hire a moving company, they actually know what they are doing. Moving is a skill just like any other job. It takes experience to pack and load a truck to ensure that things don't shift and break. Hiring a good moving company like Movers of San Antonio will save you money. It will also save you time because the probability of damage and having to file claims will decrease substantially.

How Long Does It Take To Move?

This depends on many factors, such as the time of year, weather conditions, size of your shipment, time required to load and unload, and the direction and distance your shipment is traveling. With the help of Movers of San Antonio's computer-assisted dispatching system, pickup and delivery dates are scheduled according to the origins and destinations of individual shipments on the van, as well as shipment weight to ensure that your valuables arrive safely and on time.

Do you help with Evictions?

Yes we do. We are experienced with working with the constables and sheriffs offices and can coordinate with them to make the eviction process go as quickly and as smoothly as possible. Our eviction coordinators are experienced in helping you recover your property and assisting you through the challenges of the eviction process.

Do I Need An Estimate?

A Movers of San Antonio agent will make an over the phone pre-move survey of your household goods to be transported. A pre-move survey is needed to determine the approximate cost of a move and the amount of van space your goods will occupy. Movers of San Antonio will compute the approximate cost and give you a written Estimate/Order for Service. An accurate estimate cannot be calculated without a visual survey of the goods to be moved. There is no charge for the estimate.

Do My Appliances Need Special Attention?

Most refrigerators, washers, dryers, and other electrical or mechanical appliances require special servicing to ensure safe transportation. Any moving parts such as motors on major appliances, washer drums, icemakers should be securely fastened for shipment. Gas appliances need to be serviced and disconnected prior to your move.

Can I Pack My Clothes In A Chest Or Dresser Drawers?

Yes. Lightweight clothing - sweaters, shirts, blouses, and lingerie - may be left in the drawers. Do not fill drawers with heavy items such as books, table linens or sheets, which can damage the piece of furniture during transit. Be careful NOT to leave fragile items, money, jewelry, watches or other valuables in the drawers, as well as anything that might spill or leak.

Does Movers of San Antonio do flat rate moves?

We don't do flat rates moves because there are often items that are not listed on original shipping list. This causes additional unexpected charges during the move which often causes hardship for the customer. Since we charge on a hourly basis, it is easier for the customer to pick and choose which items are most important to move.

What if something breaks?

All moves are automatically covered by the standard liability (valuation) for the industry, which is $0.60 per pound per article. This amount will typically cover the costs required to repair damaged items, but not replace them. Certain items you have may not be adequately covered under this option. Another alternative is to purchase extra coverage through our third party provider or move the valuable or delicate items yourself instead. Example: A 100lb dresser is scratched or falls down a stair case and shatters into a million pieces. The payout would be 100lbs x .60cents/lb = $60.00. Boxes that the company does not pack cannot be claimed on unless there is obvious crushing do to mishandling so please make sure to keep the original packaging and let your movers know right away. Depending on the extent of the damage other factors Mover of San Antonio also reserves the option to send a repair man out in-place if a weight payout. Sometimes this works out better for both parties.
This is already carried by Movers of San Antonio and there is no cost to the customer for this.

When Should I Call A Moving Company?

You should contact us as soon as you have an estimated moving date so that we can provide you with pricing and availability information. It's always best to book your move as early as possible because we do fill up, especially near the middle and the end of the month.

What about Tipping?

Like cab drivers and waitresses, it is customary to tip movers, but it is completely up to you. If you feel the movers worked hard and took care of you, then a tip is greatly appreciated.

Is there anything Movers of San Antonio doesn't move?

We are unable to move jewelry, medications, motorcycles, or firearms. No flammable, caustic, or toxic items. Lawnmovers and weedeaters must be drained of fuel and oil.

Will my information be kept private?

Movers of San Antonio Privacy Statement We respect your privacy here at Movers of San Antonio & Storage Movers of San Antonio Privacy Statement We respect your privacy here at Movers of San Antonio. Movers of San Antonio knows how deeply you care about the way your personal information is used and shared. We appreciate the trust you give us by supplying personal information and we are committed to treat any information you give us carefully and sensibly. By visiting this web site, you are accepting the practices described in this Privacy Statement. Information You Give Us We receive and store information you enter on our web site to communicate with you as stated in this Privacy Statement. The information might include and be combined with additional information we may obtain from other online and off line means, such as: emails, telephone calls, traditional mail and personal meetings. Does Movers of San Antonio Share the Information it Receives? Information about our customers is an important part of our business. We do not share customer information. We may release information to collection and/or credit agencies for past due service professional accounts. Though we strive to preserve user privacy, we cannot ensure that your personal or contact information will always remain confidential. By way of example, we may disclose personal information when required by law wherein we have a belief that such action is necessary or advisable to comply with a judicial proceeding, court order, legal proceeding, process, or investigation served on our business or Web site(s), or when we believe parties are misusing or attempting to misuse our Web sites or services, including but not limited to violating the law, committing fraud, deception, theft, attempting to harm or divert our business, engaging in threatening or inappropriate behavior or threatening to place, or placing themselves or others in danger. You should also be aware that courts of equity, such as U.S. Bankruptcy Courts, may have the authority under certain circumstances to require us to share or transfer your information to third parties. Movers of San Antonio will not be responsible or otherwise liable for any use or disclosure of your personal information by a third party to whom Movers of San Antonio is allowed to disclose your personal information under this Privacy Statement. Business Transfers: As we continue to develop our business, we might sell or buy other businesses or assets. In such transactions, customer information generally is one of the transferred business assets. Also, in the event that Movers of San Antonio or substantially all of its assets are acquired, customer information will of course be one of the transferred assets. Protection of Movers of San Antonio and Others: We will release account and other personal information when we believe release is appropriate to comply with law; enforce or apply our other agreements, or protect the rights, property, or safety of Movers of San Antonio, or users, or others. With Your Consent: Other than as set above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose to share or not to share the information. IP Addresses Movers of San Antonio might in the future collect IP addresses for the purpose of system administration and to generate aggregate information reports. An IP address is a number that is automatically assigned to your computer whenever you are surfing the Web. Web servers - the big computers that "serve" up Web pages - automatically identify your computer by its IP address. When visitors request pages from this web site, our servers log the users' IP address. We do not link IP addresses to anything that would identify you personally. This is for logging purposes, but you remain anonymous to us. What About Cookies? What are cookies? Cookies are small pieces of information that a web site transfers to an individual's hard drive for record-keeping purposes. Cookies make web-surfing easier for you by saving your registration, passwords, and references while you're at our site. The use of cookies is an industry standard - you'll find them at most major web sites. We may use Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", to help us analyze how users use the website. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers owned by Google. Google will use this information for the purpose of evaluating use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. The collected data is not tied to any single individual, no individual profiles are created, and Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser; however, please note that if you do this you may not be able to use the full functionality of this website. We may use similar analytical tools provided by Google and/or other third parties to analyze use of the website. . Most browsers are initially set to accept cookies. If you'd prefer, you can set yours to refuse cookies or to alert you when cookies are being sent. However, the Movers of San Antonio web site may not function properly for you if you refuse our cookies. How Secure Is Your Information? Movers of San Antonio has security measures in place to attempt to protect against the loss, misuse, and alteration of your personal information. We use technical and administrative security measures intended to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to data centers, and information access authorization controls. While we cannot guarantee that loss, misuse, or alteration of data will not occur, we make the effort to prevent such unfortunate occurrences. Conditions of Use, Notices, and Revisions If you choose to visit this Movers of San Antonio web site, your visit and any dispute over privacy is subject to this Notice, including limitations on damages, arbitration of disputes, and application of the law of the state of Texas. If you have any concern about privacy at Movers of San Antonio, please send us a thorough description to moversofsanantonio@gmail.com, and we will try to resolve it. Our business changes constantly so this Notice will reflect these changes. The usage of this information that we gather now, is subject to the Privacy Notice in effect at the time of use. Movers of San Antonio posts the date of our last Privacy Policy change at the top of this page. Changes may occur from time to time, so you should check our web site frequently to see any recent changes.

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